Old Emails Suddenly Not Showing In Imap Inbox In Outlook 2013
It has been noted that Old Emails Suddenly Not Showing In Imap Inbox In Outlook 2013. The problem could be the synchronization issue or the IMAP settings that are not configured properly. This tends to appear across all hosts due to an update Microsoft pushed to its users.
The old mails not showing in IMAP inbox in Outlook 2013 is because of one of the updates: KB2837618 or KB2837643.
If you have not updated Outlook 2013, avoid the update for a while until Microsoft corrects this issue. If you have updated already, we have described some steps to resolve the issue as a temporary fix.
This issue will cause the IMAP folders in Outlook 2013 to not synchronize properly.
METHOD 1: RECONFIGURE THE IMAP ACCOUNT PROPERLY
- Open the Outlook 2013 application.
- Click the File menu.
- Select the Add account option.
- Select Manual Setup and proceed to the next step.
- Click the radio button for the POP or IMAP option under Choose Service; click the Next button.
- Enter the information for User Information, Server Information, and Logon Information.
- Click the More Settings button.
- Click the Outgoing Server tab and select the checkbox for the My outgoing server (SMTP) requires authentication option. Click the OK button.
- Select Advanced and enter the port number information.
- Click OK and wait for Outlook 2013 to check the account configured.
- Click Finish when the verification is complete.
This method can solve the issue of old emails not showing in the IMAP inbox in Outlook 2013.
METHOD 2: UNINSTALL THE UPDATE
As mentioned in this article, the issue can be solely because of synchronization issues or a Microsoft update. Here are the steps.
- Open Control Panel.
- Select Programs and Features.
- Choose the update that goes by the serial number KB2837618 or KB2837643.
- Select and click the Remove option.
Follow one of the methods or both the methods to solve the issue where old emails are not showing in the IMAP inbox in Outlook 2013. If you have issues related to the Old Emails Suddenly Not Showing In Imap Inbox In Outlook 2013, click the CALL button to talk to our technical experts.