We are an independent service provider, and we concentrate mainly on providing 100% customer satisfaction. You can contact our technical support members in resolving your email account issues. Our technical experts put in their efforts to fix your issues. In case the problem recurs within 30 days from the day we fixed it for you, you can claim for a refund using the ID provided to you. We will process your refund request, and if the refund norms are satisfied, the money will be credited within a week’s time.